Privacy Policy

Last updated: April 2026

1. Our Commitment to Privacy

Adroit Support Pty Ltd ("Adroit Support", "we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect personal information necessary to provide our IT services, including: name, business name, email address, phone number, and details about your IT requirements. We may also collect technical information about your IT environment when providing managed services.

3. How We Use Your Information

We use your personal information to provide and improve our IT services, respond to enquiries, send service communications, and comply with legal obligations. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our security practices include encryption, access controls, and regular security assessments.

5. Disclosure to Third Parties

We may disclose your information to trusted third-party service providers (such as cloud hosting providers and software vendors) who assist us in delivering our services. These parties are bound by confidentiality obligations and may not use your information for any other purpose.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us at helpdesk@adroitsupport.com.au.

7. Contact Us

For any privacy-related enquiries, please contact:

Adroit Support Pty Ltd
Level 2, 2 Rowe Street, Eastwood NSW 2122
Email: helpdesk@adroitsupport.com.au
Phone: 02 8203 4577