IT support for Eastwood and Ryde businesses
Adroit Support provides business IT support from Level 2, 2 Rowe Street, Eastwood NSW 2122, in the City of Ryde. We help local teams with managed IT services, Microsoft 365, cyber security, backups and onsite assistance when remote support is not enough.
A local point of contact for your business technology
When email stops working, a new employee needs access or your office network becomes unreliable, you need a team that understands your business systems. Our Eastwood office gives businesses in the Ryde area a local contact for everyday support and longer term IT planning.
Choose the support your team needs: ongoing managed IT, help alongside your existing IT staff, or a specific project. We will discuss your users, devices, locations and priorities before recommending a scope of work.
Eastwood office
Adroit Support Pty LtdLevel 2, 2 Rowe Street
Eastwood NSW 2122, Australia
Office hours: Monday to Friday, 9:00 am to 5:00 pm. Please contact us before visiting so we can arrange the right person to help.
Remote and onsite support
Many account, email and software issues can be handled remotely. Hardware, cabling and office connectivity problems may need a visit. Contact our team to discuss the issue, urgency and onsite availability.
Existing customers can use the remote support portal. Response targets and coverage depend on your agreed service level agreement.
Business IT services available in Eastwood
Managed IT services
Ongoing helpdesk support, monitoring and maintenance to keep business devices and systems working. Discuss what is included and which responsibilities stay with your team.
Microsoft 365 and cloud
Support for business email, Microsoft 365, SharePoint and OneDrive, including migration planning and user access. Help your staff work with the right files and tools.
Cyber security
Practical protection for accounts, endpoints and email. We can also help you assess gaps and plan improvements against the Essential Eight.
Backup and recovery
Plan how important business data is backed up and recovered. Identify the systems you depend on and discuss recovery priorities before an outage occurs.
Office connectivity
Support for the network and communications your team relies on, including office wireless and business phone systems. Tell us where connectivity is affecting your work.
IT advice and projects
Planning for an office move, new equipment or changes to your IT provider. Get a practical scope that considers your current systems, budget and business priorities.
What to tell us when you request support
To help us understand your needs, tell us how many people and devices you support, where your staff work, which systems are affected, and whether you need ongoing support or a one off project. For an urgent issue, describe the business impact and when it started.
Do not send passwords or sensitive client data through the enquiry form. We will agree on a suitable way to share any technical access required.
Eastwood IT support questions
Common questions from Eastwood businesses about local IT support.
Talk to your local Eastwood IT team
Tell us what is working, what is getting in the way and what your business needs next.
Choosing IT support for your Eastwood business
Compare support coverage and responsibilities as well as the monthly price. Read our managed IT scope and pricing guidance and switching IT providers checklist before planning a handover. Contact our Eastwood team to discuss your systems and onsite support needs.